1. Scope of application

The following terms and conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with Lisa Engelmann.By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking on the order button. Immediately after submitting the order, you will receive another confirmation by email.

3. Contract language, contract text storage

The language(s) available for concluding the contract: German, EnglishWe save the contract text and send you the order data and our terms and conditions in text form. You can view the contract text in our customer login.

4. Delivery conditions

4.1 Shipping costs

In addition to the stated product prices, shipping costs of €4.95 are added for standard shipping.

4.2 Delivery options

We send the products to the delivery address specified during the ordering process.We only deliver by post. Unfortunately, it is not possible to collect the goods yourself.

5. Payment

5.1 Prices

The prices stated at the time of the order apply. These are total prices and include statutory VAT.

5.2 Payment methods

The following payment methods are generally available in our shop. Advance payment: If you select advance payment as your payment method, we will give you our bank details in a separate email and deliver the goods after receipt of payment.PayPal: In order to transfer the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further information during the ordering process. PayPal can offer registered PayPal customers selected according to its own criteria additional payment methods in the customer account. However, we have no influence on the offer of these methods; other individually offered payment methods affect your legal relationship with PayPal. You can find further information on this in your PayPal account.

6. Warranty and guarantees

6.1 Liability for defects

The statutory liability for defects applies.

6.2 Guarantees and customer service

Information on any additional guarantees that may apply and their exact conditions can be found on the product and on special information pages in the online shop.

7. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.